Working Location: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC.
Team: Shopee
Line report: Platform Manager

Lixibox is a full-stack one-stop omni-channel solution for luxury affordable beauty brands, funded by well-known Silicon Valley investors. The company focuses on optimizing operations by leveraging in-house agency and technology solutions to bring effective brand launching for end consumers.

I. RESPONSIBILITIES:

• Input all required product info and upload to e-commerce sites.
• Update new info on a regular basis; banners and videos in accordance with campaigns, collections.
• Perform QC for all contents published on e-commerce sites.
• Coordinating with a team to offer programs, products, competitive prices in line with general marketing programs to achieve the assigned KPI goals.
• Drive sales and profitability through proper merchandising as product pricing, sale through & marketing strategy to work with brands.
• Manage the inventory level.
• Prepare and implement seasonal/monthly campaigns and initiatives.
• Support Manager to analyze e-commerce sales performance, extracting, analyzing and evaluating data on reporting and sales tracking systems to maximize sales potential.
• Receiving and coordinating to handle customer complaints through the CRM department.
• Cross-coordinating, interacting with other departments of operation (Store, warehouse, CRM to bring the best shopping experience to customers.
• Other assignments by the line manager.

II. REQUIREMENTS:

• 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
• Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimize product visibility, customer engagement, and sales conversion.
• Solid understanding of e-commerce platforms (such as Shopee, Tiki,...) tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
• Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth.
• Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
• Proficient communication skills, both written and verbal in English.

III. RECRUITMENT PROCESS:  (2 rounds)
CV Application → 1. Interview with Line Manager and HR. → 2. Interview with Head of Department.

IV. BENEFITS:

• Highly competitive packages with Incentive (Monthly/Quarterly);
• Company Annual Performance Bonus;
• PVI Healthcare Insurance;
• 12 annual leave per year;
• Annual Salary Review;
• Social Insurance (prescribed by state);
• Lunch and snack sponsored by Company;
• Parking - Monthly parking is covered by Company;
• Other benefits: Company Activities, ping pong at office, gift voucher…
• Employee Discount Code (Up to 50%).