Working Location: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC.
Department: Revenue
Scope: Vietnam (core) + 2 new SEA markets (test phase)
Line report: CEO

Lixibox is a full-stack one-stop omni-channel solution for luxury affordable brands to reach GenZ consumers in Vietnam, one of the fastest growing regions in the world. We focus on optimizing operation by leveraging an in-house agency and the in-house technology solutions to bring the most effective brand launching that would benefit the end consumers.

We are a $30M+ beauty device leader in Vietnam expanding selectively into two new Southeast Asia markets.
The Director of Revenue Operations will own the SEA revenue execution engine — ensuring disciplined marketplace performance in Vietnam while building a scalable launch model for two new SEA markets.
This role replaces traditional S&OP and trade marketing layers. It requires a strong operator who understands marketplaces deeply and can drive revenue growth with margin discipline.

I. RESPONSIBILITIES:

• Own execution across Shopee, TikTok Shop, Lazada, Wholesale & Retail (VN)
• Improve channel productivity and campaign execution
• Align stock readiness with launch calendar
• Drive revenue growth with healthy contribution margin
• Eliminate siloed marketplace operations

• Lead go-to-market planning and marketplace setup
• Define assortment and pricing (in partnership with Commercial Finance)
• Develop 90-day validation roadmap
• Recommend direct vs distributor structure
• Establish break-even and scaling milestones

• Translate brand campaigns into executable channel plans
• Ensure inventory alignment before campaign activation
• Run weekly revenue review cadence
• Conduct post-campaign performance analysis
• Reduce inventory aging and operational friction

• Revenue growth %
• Channel contribution margin %
• Campaign execution accuracy
• Inventory aging %
• Marketplace ranking improvement

• 90-day revenue target achievement
• Break-even timeline
• CAC vs benchmark
• Operational stability

• Brand positioning (Brand Director)
• Pricing guardrails & promo approval (Commercial Finance)
• Warehouse, CS, logistics (Director of Operations)
• US DTC business

II. REQUIREMENTS:

Ideal Profile

• 8–15 years in ecommerce / marketplace leadership
• Strong experience across Shopee, Lazada, TikTok Shop in SEA
• Has launched new SEA markets successfully
• P&L ownership mindset
• Highly structured, execution-focused
• Comfortable operating in fast-growth, founder-led environment

• Vietnam revenue grows with improved margin discipline
• 2 SEA markets successfully validated
• Repeatable SEA expansion playbook established
• Founder no longer involved in day-to-day marketplace escalation

III. RECRUITMENT PROCESS:  (3 rounds)

CV Application → 1. Online Screening with HR → 2. In-house Interview with CEO  → 3. Interview with the cross team.

IV. BENEFITS:

• Attractive income;
• Incentive (Monthly/Quarterly) - for Revenue Department;
• Company Yearly Performance Bonus;
• PVI Healthcare Insurance; Full insurance contribution on 100% contractual salary
• 12 annual leave per year;
• Annual Salary Review;
• Social Insurance (prescribed by state);
• Lunch and snack sponsored by Company;
• Parking - Monthly parking is covered by Company;
• Other benefits: Company Activities (happy hour party, team building party, quarter party, company trip), sport club, gift voucher…
• Employee Discount Code (Up to 50%);