Retail Operation Lead

Salary: Thương lượng

Location: LXB Company - Office

Team: Retail

Application deadline: 26/08 — 25/09/2025

Job Description

Working Location: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC.
Department: Revenue
Line report: Country Director

1. Financial & profit management:

  • Budgeting, growth planning, and profit optimization, P&L Management.
  • Monitor and report sales figures, customer metrics on a daily, monthly, and quarterly basis.
  • Take full responsibility for the profit and loss (P&L) of the assigned stores.

2. Team development & customer service:

  • Train personnel to improve service quality. Develop highly engaged, customer-centric and result-oriented sales team.
  • Recruit, train and develop a strong and sustainable talent pools.

3. Retail Operations & Displays:

  • Ensure the store always meets high standards of display and sales.
  • Execute excellent Store operational standards.
  • Ensure Store Managers/ Retail Managers implement and execute daily, weekly, and monthly operational checklists

4. Inventory Management & Market Trends:

  • Forecast, allocate products, and track demand to optimize operations and ensure reasonable supply.

5. Trade marketing & promotions:

  • Plan promotions monthly/quarterly, allocate products accordingly to optimize efficiency.
  • Proactively monitor and survey retail market trends, competitions to provide prompt commercial and sales plan.

6. New store opening:

  • Planing for new Location (A-A+),expand, recruit and train staffs.
  • Participate in new project development where appropriate like introducing new brands, building new stores or renovate existing stores.

7. Other Responsibilities:

  • Coordinate with the Inventory Management and Store Compliance teams to conduct store audits in accordance with company regulations.
  • Contribute ideas and initiatives, and work closely with Corporate and Marketing teams.
  • Perform other tasks and assignments from the Line Manager based on business needs.

II. REQUIREMENTS:

  1. Education: College degree or higher, preferably in Business Administration, Retail Management, or related fields.
  2. Personality: Detail-oriented, honest, responsible, eager to learn, and able to work independently.
  3. Knowledge: Understanding of the retail market, consumer trends, and regulations related to retail operations.
  4. Experience in the cosmetics market is an advantage.
  5. Communication Skills: Strong communication skills in both Vietnamese and English.
  6. Technical Skills: Data analysis skills and proficiency in Microsoft Office (Excel, PowerPoint) and Google Workspace (Sheets, Slides, Docs)

III. RECRUITMENT PROCESS:  (2 rounds)
CV Application → 1. Interview with Line Manager and HR → 2. Interview with Head of Department or CEO.

IV. BENEFITS:

  • Highly competitive packages with Incentive (Monthly/Quarterly);
  • Company Annual Performance Bonus;
  • PVI Healthcare Insurance;
  • 12 annual leave per year;
  • Annual Salary Review;
  • Social Insurance (prescribed by state);
  • Lunch and snack sponsored by Company;
  • Parking - Monthly parking is covered by Company;
  • Other benefits: Company Activities, ping pong at office, gift voucher…
  • Employee Discount Code (Up to 50%).

Application form

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